Tyler S.

Carlsbad, CA
Bed Bugs are the unconventional four letter word in the hospitality industry. As a career manager of hotels, bed bugs are something we realize cannot always be avoided. Bye Bye Bed Bugs team are the people we rely on to remedy any situation or flair up within our hotels. Having a room out of inventory costs us money and we appreciate the one day turn around action plan they use. The extra mile their tech was willing to go at our request he had a conversation with one of our upset guests that discovered an infestation to soothe anxiety levels - (can not tell you how much we appreciate that). After a few experiences with bed bugs, in which we tried the chemical route, we still had bed bugs that resulted in an unfavorable “YELP” review from our guest. The B.B.B.B. tech came out and met with our staff to educate them on what to look for and how to approach a bed bug issue. As a result we only use heat treatments from Bye Bye Bed Bugs.

Bed Bugs are the unconventional four letter word in the hospitality industry. As a career manager of hotels, bed bugs are something we realize cannot always be avoided. Bye Bye Bed Bugs team are the people we rely on to remedy any situation or flair up within our hotels. Having a room out of inventory costs us money and we appreciate the one day turn around action plan they use. The extra mile their tech was willing to go at our request he had a conversation with one of our upset guests that discovered an infestation to soothe anxiety levels – (can not tell you how much we appreciate that). After a few experiences with bed bugs, in which we tried the chemical route, we still had bed bugs that resulted in an unfavorable “YELP” review from our guest. The B.B.B.B. tech came out and met with our staff to educate them on what to look for and how to approach a bed bug issue. As a result we only use heat treatments from Bye Bye Bed Bugs.